Date of Post : May 25th 2009
Time : 1320
Location : Low Yat Forum, http://forum.lowyat.net/topic/1024067
I will try my best to ensure that they will not hold us back until the implementation of AAG. Ultimately, the AAG isn’t a super highway that connects to every single piece of the machine on the Internet. Furthermore, don’t we think the comparison as broadband (as dial up) and AAG as broadband back in many years back? What happened to the broadband now might be happening to the AAG sooner or later.
If TMNET do not change their corporate culture or their team’s mindset, especially those on the top (Sorry my friend, i didn’t mean you). AAG will be just another brand or broadband we gonna have pretty soon.
As per TMNET’s staff, some of them, claims that comparing to Singtel Singapore, TMNET is consider as “mid range” provider, Singapore is a developed country and etc. This portray an organization’s overall corporate culture and mindset.
Recently i was thinking of those post i read. I found that we, the users or the “boss” who’s paying monthly fee to streamyx have to suffer:
1. Frustration and huge inconveniences.
2. Being accused by our own customer despite we did our part ensuring the Servers and Services is up to the quality.
3. Wasted our time which equivalent to our life on earth with all those nonsenses again and again. If we were to calculate in total years TMNET has wasted streamyx user’s life. I’m wondering how many years would that be. Let say, if it’s a 20 years / month in total, TMNET simply “kill” 2 person in 1 year’s time. But the “killing” is shared by all streamyx users.
4. We are the one who paying, why is that we need to adjust ourselves to disconnect and connect again to get the right and fast IP??!! Isn’t that pathetic and stupid? In layman’s terms, paying for great suffers. Why?
5. I feel sad over the post whereby they seems like to post and release their anger via scolding TMNET. Please don’t do that, convert them to right method by letting MCMC or the other relevant authority know how worst your situation are. Your highlights are what they need to do their job. Without it MCMC and others are hard to take actions.
We consumer are really a bosses to be exact, because we are the one paying their salary. Therefore, even the TMNET’s CEO are our “employee” indirectly. Would a boss tolerant an incompetent “employee” (TMNET)? I’m not saying customers are always right, but in this context, TMNET has gone too far beyond the line that most of the ISP not even go close to.
As a customers, our ONLY obligation is to make sure we pay end of the day. And return we DESERVE or A MUST is a service that grant us a peace of mind.
Thanks alot guys.
